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Requesting a consultation
Select the closest practice, provide a short matter summary and add a reliable contact method. You can choose an office or remote appointment preference and a preferred date. These details help the office review the request; they do not reserve a time automatically.
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Confirmation and duration
The office confirms availability, the consultation format and the arrangements required. The standard consultation duration published by the firm is one hour; the actual duration and fee are confirmed for the appointment before payment.
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Choosing the relevant professional
The matter summary helps the office identify suitable professional experience. A preference for a named professional may be discussed, but allocation depends on the matter, availability and internal coordination. The office confirms who will provide the consultation.
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Preparing documents
Prepare a short chronology and identify the main documents related to the matter. Share confidential material only after agreeing a suitable channel with the office. A clear summary and complete relevant records help make the consultation more useful.
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Fees and payment
The office explains the fee and available payment route before payment is requested. If checkout is enabled, review the amount and provider details before proceeding. Do not submit payment-card data in the enquiry form, assistant or a general email message.
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Cancellation and refund requests
Contact the office if you need to cancel or request a refund, including the appointment details and payment reference where available. The published refund conditions distinguish cancellation before the consultation, within its first five minutes and after that period. See the Refund Policy for the full conditions.
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Consultation and further professional work
A consultation is a defined service. It does not automatically appoint the firm to conduct proceedings or provide ongoing representation. Any further work, authority, scope and fees are agreed separately.
